Customer support

Help with your SoukSync workspace

Email support with connection, billing, or account questions. Include the marketplace and listing identifiers involved so the issue can be investigated.

Direct

Email

Reach our operators directly and include any marketplace IDs you would like us to review.

Self-service

Setup guide

Review your live setup progress for email verification, marketplace connection, listing creation, and first publish.

Need to troubleshoot a connection? Head to the marketplace settings area to disconnect, reconnect, or review live session diagnostics.